If your store is internet connected, you are able to change the channel via cs.business.stingray.com from your mobile phone, tablet or your computer. If your store is not connected to the internet, please contact our support department.
If you wish to stop receiving music in your commercial establishment, you can do so by writing to ar@stingray.com.
If you wish to stop receiving music in your commercial establishment, you can do so by writing to ar@stingray.com.
Stop sending cheques and start sending payments quickly and automatically! Our flexible methods of payment allow you to remit your monthly invoices through: pre-authorized credit, pre-authorized debit and Internet/telephone banking.
Note that invoices are issued and sent 2 to 3 weeks prior to the invoice date.
To update your billing information,contact our accounting team.
If your music player is connected to the Internet, you can make changes to your music lineup easily. Simply log in to your account through our sign in page and select the channel you wish to play. The control site also allows you to change channels, block songs, upload messages, program messages into your music lineup and much more. If your music player is not connected to the Internet, it is possible you do not have access to your online account and will not be able to change your channels. Connect your device today by contacting us.
If you use background music, music videos and messages in your business, a SOCAN, RE:SOUND, CMRRA-SODRAC Inc. (CSI), Connect Music Licensing and SOPROQ licence may be required. Stingray Business owns all the national licences required to broadcast your content legally. Avoid a long, strenuous and sometimes costly administrative process by leaving the copyright and licensing fees up to our legal counsel.
If you wish to submit your music for consideration for airplay on Stingray Business, please forward a download link for a zipped high-quality digital version of your new release to programming@stingray.com. Please do not send music or data files as email attachments. You can also mail one copy of your CD to the following address: Music Director Stingray Music 730 Wellington street Montreal QC H3C1T4.
Please only submit current music releases. We will contact you if we require your back catalogue. We invite you to include information about your musical style or suggestions as to which Stingray Music channel(s) would be most appropriate to play your music.
The price of a Stingray Business package varies depending on the number of locations, type of service, number of channels and the level of customization the customer requires. Please fill out our contact form to get in touch with a customer representative.
