My display reads: “Error Code 7”
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As Montreal’s most elegant address, the Ritz-Carlton was seeking a music provider whose selection of music would fit in with their mission, which according to the Ritz is to “provide a soothing atmosphere so clients can fully relax.” Given the central role that music plays in creating the right atmosphere, the Ritz-Carlton had to carefully pick a provider who would tend to their every need, and who would curate a selection of music that reflects their brand essence.
According to the Ritz, they rely heavily on music to set the stage for relaxation. No matter where you are in the hotel, whether you are in the famous Maison Boulud Restaurant, getting pampered at the spa, or simply relaxing in your guest room, the music must enhance the atmosphere. As the official music provider for the hotel, we have mastered the art of setting a mood through our handpicked music selection that plays 24/7 throughout the hotel. No matter where you are in the hotel, you will be serenaded by the sound of Stingray Business. You might even hear the Ritz’s very own song “Putting on The Ritz”, as you walk down the hallways.
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Music for Brand-Building
The BESTSELLER team had a clear vision of the in-store experience they wanted to provide: an authentic Scandinavian feel that would set it apart from its competitors. To support the brand-building effort, Stingray Business selected music true to BESTSELLER'S brand identity, using design plans of the new stores as inspiration. The client’s understanding of the crucial role music would play in the branding strategy combined with constant, open communication expedited the process to less than two months.
“The channel Stingray Business created for us really reinforces that we are a company with Danish roots. The music is current and trendy, it gives a European feel to our stores that sets us apart without making us too different…It just makes us more authentic. When you select the right songs, pick the right tempo, the right lyrics, and adapt according to the time of the day, you achieve the perfect balance.”
-Frank Rochetti, Director of visual and marketing for North America, Bestseller
In addition to custom music, Stingray Business was also mandated to provide all AV systems (Stingray Business is an official BOSE reseller) and install them in a manner that respects the elegant, streamlined design of the stores and the raw materials used in the construction.
During BESTSELLER HOMME/FEMME four store openings last September, guests discovered a new line of European fashion along with music perfectly adapted to the shopping experience.
The BESTSELLER HOMME/FEMME channel can broadcast a full day of music without repetition and is refreshed each month with 10% of new content. Following the first few weeks of operations, at the client’s request, the music selection was again adapted to provide even more high-energy beats during peak, high-traffic periods. Just like it does at home, choosing the right music for a commercial environment goes a long way to set the mood!
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Stingray Business x William Gray
Stingray Business worked closely with the Antonopoulos Group's team to develop sensorial experience, both musically and olfactory, that fits within the vision they had for their new hotel. After a few meetings, our team of experts created an intangible atmosphere that has pleased visitors and the management team alike and has successfully created an unforgettable customer experience.
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Stepping into Bouclair's new concept stores "Studio" gives you the impression of stepping into the perfectly designed home.
Bouclair, a lifestyle brand offering a range of home fashion and décor products, recognizes that the world of retail is changing, and that to continue driving customer in-store traffic retailers must enhance the in-store experience.
Enhancing the customer in-store experience is all about setting the right vibe, which to Adam Goldberg, CEO of Bouclair, means stimulating customer senses through scent, lighting, visual content as well as custom music curated by our in-house musical experts.
Stingray Business combined all these elements to create the perfect ambiance for Bouclair x Studio.
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Frank + Oak has become one of the most famous online shops originating from Montreal. In recent years, we have witnessed this label’s brick and mortar flagship stores open all across Canada. Why open retail stores when you already have a successful business recipe on the web? For Ethan Song, founder and CEO, the stores are a way to translate Frank + Oak’s brand identity into an experience for their customer base. One can go hang out at the concept store to enjoy a third wave coffee from Café Neve or freshen up their look with a cut from the in-store barber, all while being surrounded by Frank + Oak products. Always ahead of the curve, the Montreal brand has executed the omnichannel retail experience to perfection.
In an effort to drive traffic in stores and reinforce the brand’s in-store customer experience, Stingray Business was called in to help Frank + Oak transition from their traditional static window displays to a solution with dynamic digital content that showcases various looks and items from their collection. The new storefront design incorporated 75” Samsung TVs with an embedded content player that simplified the tedious task of monitoring storefront merchandising from head office. Management could now monitor and manage their content for all their stores across Canada from one centralized location. In close collaboration with the client, Stingray Business also helped create content for the new screens and was challenged to adapt the images according to different technical specifications that varied from one store to another. So far, these displays have successfully increased foot traffic into the stores and have been receiving rave reviews!
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The brand-new TELUS Sound Table offers a unique buying experience to its customers by letting them interact with a stunning and user-friendly interface. Clients can control all speakers available in store at the TELUS Sound Table by using the custom app created by Stingray Business.
Bluetooth speakers come in a large variety and with many different features, shoppers often find themselves at a loss when presented with so many options. Our Sound Table makes the decision process easier by giving customers more power and taking away that shopping anxiety.
Users can now compare sound quality between different models and to choose the speaker that fits their needs while enjoying a fun in-store music experience!
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Adding to the challenge of this massive undertaking, digital supports and content needed to be developed and installed in parallel with the design and construction of both stores.
The seamless integration of cutting-edge digital innovations and the transformation of the shopping experience:
This audacious project has brought Sports Experts years ahead of the competition with respect to integrating technology into the retail environment. The two revamped Sports Experts stores also serve as a menu of options for franchisees wishing to implement and customize one or many of these solutions.
- Jean-Stéphane Tremblay, Executive Vice-President, FGL Sports
Like what you see? Contact us today to learn how we can bring your own brand to life on state-of-the-art screens.
Our team was ready for the challenge. These 5 interactive kiosks allow the users to inform themselves on what activities are going on in the town, to use as a map to find the various restaurants and shops, as well as other functionalities. The second phase of the project entails the integration of the kiosks and smart phones.
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