Countries
AF
AL
DZ
AS
AD
AO
AI
AQ
AG
AR
AM
AW
AC
AT
AZ
BS
BH
BD
BB
BY
BE
BZ
BJ
BM
BT
BO
BA
BW
BV
BR
IO
VG
BN
BG
BF
BI
KH
CM
CA
IC
CV
BQ
KY
CF
EA
TD
CL
CN
CX
CP
CC
CO
KM
CG
CD
CK
CR
HR
CU
CW
CY
CZ
CI
DK
DG
DJ
DM
DO
EC
EG
SV
GQ
ER
EE
ET
FK
FO
FJ
FI
FR
GF
PF
TF
GA
GM
GE
DE
GH
GI
GR
GL
GD
GP
GU
GT
GG
GN
GW
GY
HT
HM
HN
HK
HU
IS
IN
ID
IR
IQ
IE
IM
IL
IT
JM
JP
JE
JO
KZ
KE
KI
XK
KW
KG
LA
LV
LB
LS
LR
LY
LI
LT
LU
MO
MK
MG
MW
MY
MV
ML
MT
MH
MQ
MR
MU
YT
FM
MD
MC
MN
ME
MS
MA
MZ
MM
NA
NR
NP
AN
NC
NZ
NI
NE
NG
NU
NF
MP
KP
NO
OM
QO
PK
PW
PS
PA
PG
PY
PE
PH
PN
PL
PT
PR
QA
RO
RU
RW
RE
BL
SH
KN
LC
MF
PM
VC
WS
SM
SA
SN
RS
SC
SL
SG
SX
SK
SI
SB
SO
ZA
GS
KR
SS
ES
LK
SD
SR
SJ
SZ
SE
CH
SY
ST
TW
TJ
TZ
TH
TL
TG
TK
TO
TT
TA
TN
TR
TM
TC
TV
UM
VI
UG
UA
AE
GB
UY
UZ
VU
VA
VE
VN
WF
EH
YE
ZM
ZW
AX
Where can I find the volume button?

There is no volume button on your SB3 media player. The volume is adjusted by your store’s regular sound system, either via a volume control or directly on the amplifier connected to the SB3.

Where can I find the volume button? 

 There is no volume button on your SB2 media player. The volume is adjusted by your store’s regular sound system, either via a volume control or directly on the amplifier connected to the SB2.

How can I update my billing information?

To update your billing information,contact our accounting team.

How do I make my changes to my music lineup?

If your music player is connected to the Internet, you can make changes to your music lineup easily. Simply log in to your account through our sign in page and select the channel you wish to play.  The control site also allows you to change channels, block songs, upload messages, program messages into your music lineup and much more. If your music player is not connected to the Internet, it is possible you do not have access to your online account and will not be able to change your channels. Connect your device today by contacting us.

How do I sign up?

To sign up, use the online sign-up form or call our sales team at 1-888-685-2486. An account executive will get in touch with you shortly.

The screen is black and the indicator light is on. What should I do?

 

The TV is off. Please turn on your TV with the help of your remote control.

Why is my display reads music stopped?

This indicates that no music is scheduled to play at that time. Verify that the Time and Date are set correctly on the device by selecting the “Set Date and Time” option in the Menu. If you need to adjust your music schedule, contact Stingray Business Technic Support.

Where can I change channels?

If your store is internet connected, you are able to change the channel via cs.business.stingray.com from your mobile phone, tablet or your computer. If your store is not connected to the internet, please contact our support department.

Where can I change channels?

If your store is internet connected, you are able to change the channel via cs.business.stingray.com from your mobile phone, tablet or your computer. If your store is not connected to the internet, please contact our support department.

How can I unsubscribe?

If you wish to stop receiving music in your commercial establishment, you can do so by writing to ar@stingray.com.