Customer feedback tool for the modern retailer 

Chatter Research, a customer feedback tool, uses AI-driven, conversational surveys to provide a better feedback experience for your customers and higher quality data for your company. Our conversation engine interprets responses in real-time to deliver actionable insights when they matter.

 

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           Client Feedback

 

Get client feedback the easy way.

Our SMS conversations make giving client feedback as effortless  as possible for your customers on a medium they use the   most.

Our mobile-centric solution not only promotes  detailed, qualitative feedback but can drive e-commerce  and app installs as well.


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The perfect customer feedback tool

 

 

Capture 25% of non-purchasers
and win them back in minutes

 

 

 

Chatter collects customer feedback in real-time as shoppers leave your store.

 

If they didn’t make a purchase, we ask the right questions to find out why.

 

 

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Our AI makes smart   recommendations with the right   product, info, or discount to save the sale.

 

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Actionable insights right to your dashboard

Discover

Find out what your customers are saying and what’s impacting their satisfaction.

 

Track

Track your NPS, satisfaction, and customers' most discussed topics over time.

 

Analyze

Group, split, and segment your survey data over multiple dimensions.

 

Prevent

Track what options are affecting our NPS scores and address them in real-time.

 

 

 

See how Fanatics uses Chatter Research in their stores

 

                                          Watch the video

We help eCommerce brands capture client feedback at any step of the customer journey