Digital signage
Smart TV
Smart TVs are available as stand-alone products or in mosaic.
What should I do when my TV is not working?
Please note that the majority of problems are resolved by restarting your device. You can unplug it from the power outlet, wait 10 seconds, and then plug it back in again. We suggest that you close the circuit breaker of your device in your electrical panel, wait 10 seconds, then reopen the circuit breaker.
The screen is black and the indicator light is on. What should I do?
The TV is off. Please turn on your TV with the help of your remote control.
The TV screen is black and the LED light on the TV is flashing.
The TV is in standby mode. Restart the TV using the ON/OFF switch behind the TV or with the circuit breaker. If the problem persists, press the SOURCE button on the remote control until the SOURCE window appears, then select the "MagicInfo" source.
The screen is black and the indicator light is off.
Restart the TV using the ON/OFF switch behind the TV or with the breaker. Try to plug any other device into the outlet to make sure it is functional.
A MagicInfo logo on the screen. What should I do?
Restart the TV using the ON / OFF switch behind the TV or with the breaker. Make sure the network cable is connected to the TV and the network is accessible so that the content can be uploaded correctly.
All my content is frozen.
Restart the TV using the ON/OFF switch behind the TV or beside the breaker.
