Your LED display contains an external digital display reader, but that can be found inside the LED display case. Most problems are resolved by restarting the drive; You can unplug it from the power outlet, press and hold the "Power" button until the drive turns off, or close the circuit breaker. Wait 10 seconds, then reconnect or reopen the drive or circuit breaker. The player takes 3 to 5 minutes to complete the reset.

If the problem persists, the image on your screen deteriorates or one or more LEDs are off (one or more black spots), it is imperative that you send an email with a description to the address: ServiceDE@Stingray.com