Please Note: The Stingray Business Web Player is now a legacy product and has been officially decommissioned. We are no longer offering this service to new customers, and technical support for existing web players has ended.
To ensure you continue to enjoy uninterrupted, legally licensed background music for your business, we strongly encourage all legacy users to transition to our current streaming solutions.
Frequently Asked Questions (FAQ)
1. Why is the Web Player being decommissioned? As technology evolves, we are focusing our resources on our most robust, secure, and feature-rich platforms. Retiring the legacy web player allows us to provide a better, more reliable music experience through our dedicated mobile apps and commercial hardware players.
2. Can I still log in and use the Web Player? Because the product is no longer supported or updated, you may experience performance issues, bugs, or compatibility problems with modern web browsers. Eventually, access to the platform will be completely disabled. We highly recommend migrating to a supported platform as soon as possible.
3. What should I use instead of the Web Player? We offer several modern, easy-to-use alternatives to keep the music playing in your commercial space:
- - The Stingray Business Mobile App: Stream directly from your iOS or Android device with the same great catalog and no extra hardware required.
- - Commercial Media Players: For a dedicated, set-it-and-forget-it solution, our hardware players offer maximum reliability for your business.
4. Will I lose my favorite channels or settings? Your account details and access to our catalog of over 2,000 channels remain exactly the same! You will simply be accessing them through a newer, better platform.
5. How do I transition my account to a new platform? We are here to help make the switch as seamless as possible! Please reach out to our Customer Support team at at businesssupport@stingray.com or 1-888-685-2486 Ext. 2.
