Music will temporarily shut off while the device updates. It is best to perform these updates at the close of business.
If you wish to submit your music for consideration for airplay on Stingray Business, please forward a download link for a zipped high-quality digital version of your new release to programming@stingray.com. Please do not send music or data files as email attachments. You can also mail one copy of your CD to the following address: Music Director Stingray Music 730 Wellington street Montreal QC H3C1T4.
Please only submit current music releases. We will contact you if we require your back catalogue. We invite you to include information about your musical style or suggestions as to which Stingray Music channel(s) would be most appropriate to play your music.
The TV is in standby mode. Restart the TV using the ON/OFF switch behind the TV or with the circuit breaker. If the problem persists, press the SOURCE button on the remote control until the SOURCE window appears, then select the "MagicInfo" source.
If you wish to stop receiving music in your commercial establishment, you can do so by writing to ar@stingray.com.
Restart the TV using the ON/OFF switch behind the TV or with the breaker. Try to plug any other device into the outlet to make sure it is functional.
Contact Stingray Business immediately for a replacement disk! 1-888-685-2486
Verify if your SB2 is connected to a switched outlet. If you are turning off a light or master power source at night, this may be turning off the device.
Verify if your SB3 is connected to a switched outlet. If you are turning off a light or master power source at night, this may be turning off the device.
If you use background music, music videos and messages in your business, a SOCAN, RE:SOUND, CMRRA-SODRAC Inc. (CSI), Connect Music Licensing and SOPROQ licence may be required. Stingray Business owns all the national licences required to broadcast your content legally. Avoid a long, strenuous and sometimes costly administrative process by leaving the copyright and licensing fees up to our legal counsel.
Restart the TV using the ON / OFF switch behind the TV or with the breaker. Make sure the network cable is connected to the TV and the network is accessible so that the content can be uploaded correctly.
